Thank you for shopping at Hollywood66. We strive to ensure our customers are fully satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.
Returns
We accept returns under the following conditions:
- Return Period: You may return most new, unused items within 14 days of delivery.
- Item Condition: Items must be unused, in original packaging, and in the same condition that you received them.
Non-Returnable Items:
- Gift cards
- Downloadable software or digital products
- Clearance or final sale items
To start a return, please contact us at info@hollywood66.com with your order number and reason for return. We will provide return instructions.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approved Refunds: A refund will be issued to your original payment method within 5–10 business days.
- Shipping Costs: Original shipping charges are non-refundable. You are responsible for return shipping unless the return is due to our error (e.g., wrong or defective item).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@hollywood66.com.
Cancellations
Orders may be cancelled within 2 hours of placement, provided they haven’t been processed or shipped. To request a cancellation, please contact us immediately at (323) 380-7229.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery. Include a photo and description of the issue. We will send a replacement or issue a refund.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- Email: info@hollywood66.com
- Phone: (323) 380-7229
- Address: 6660 Hollywood Blvd, Los Angeles, CA 90028, United States
- Hours: Mon–Sat 9:00–19:00
